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How to Judge Whether a Coworking Space Is Safe to Work In

Before you pay for a desk, check the door access, the shared network, the storage and the house rules. Here is a checklist you can finish in one visit.

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How to Judge Whether a Coworking Space Is Safe to Work In
Photo: Clarissa Watson
In this article
  1. Who can walk into the space?
  2. Is the shared Wi-Fi safe enough for client work?
  3. Where does your equipment go when you step away?
  4. Can you take a confidential call?
  5. What do the house rules and the community tell you?
  6. What should you ask before you sign?
  7. Is it worth paying for a safer space?

A coworking space is safe to work in when it controls who comes through the door, gives you a trustworthy network, lets you lock up your belongings and offers somewhere private to take calls. You can check most of this in a single visit, and the rest with three or four questions to the operator.

Who can walk into the space?

Start at the entrance. A space with key cards or door codes that are tied to members is very different from one where anyone can stroll in from the street.

  • Is there a front desk or community manager during opening hours?
  • Do visitors sign in, and does a member have to host them?
  • What happens after hours? Can you get in alone, and is the entrance lit and visible?
  • Are the exits clearly marked and kept clear?

If you often work late, visit once in the evening. A space that feels fine at 11 a.m. can feel different when it is nearly empty.

Is the shared Wi-Fi safe enough for client work?

Any network shared by dozens of people is a bigger risk than your own home router. Ask the operator how the Wi-Fi is set up: one password for everybody, a separate password for each member, or a separate network for guests. Per-member or isolated access is the better answer.

Whatever the answer, protect yourself:

  • Keep your operating system and apps updated.
  • Use a password manager so every account has its own long, unique password. The US cybersecurity agency CISA explains how to create and manage strong passwords.
  • Turn on multi-factor sign-in for email, banking and your work tools.
  • For sensitive work, use your company VPN or your phone's hotspot instead of the shared network.

Speed matters too, because a slow connection pushes people toward risky shortcuts. Our guide to reliable internet for remote workers covers how to test a connection and what to do when it fails.

Where does your equipment go when you step away?

Most coworking thefts are opportunistic: a laptop left open on a desk while its owner gets a coffee. Look for lockers or lockable drawers, and ask whether they are included in your plan or cost extra.

Build a few habits that work in any space:

  • Lock your screen every time you stand up.
  • Take your laptop and phone with you, or put them in a locker.
  • Keep a small kit that packs away quickly. If you want ideas, see our portable home office kit.
  • Do not leave printed contracts or notes on the desk overnight.

Can you take a confidential call?

Open desks are not private. If you handle client details, payroll or anything under a confidentiality agreement, you need a place where nobody can overhear you.

Ask how many phone booths or meeting rooms the space has, how they are booked and whether the walls reach the ceiling. Rooms that are always taken at midday do not help you at midday. Also check your screen: a privacy filter is cheap and stops a neighbor reading your work.

What do the house rules and the community tell you?

Written rules show how a space is run. Look for a code of conduct, a clear way to report a problem and a manager who actually responds. Talk to two or three members and ask how the operator handled the last complaint.

A well-run space also makes it easy to host people safely. If you plan sessions with outside guests, our piece on using coworking spaces for workshops shows what to ask about capacity and access.

What should you ask before you sign?

  1. How is access controlled, and how are lost key cards handled?
  2. How is the Wi-Fi separated between members?
  3. Is lockable storage included?
  4. How many private call spaces are there, and how are they booked?
  5. Does the space carry insurance, and what does it not cover? Your own equipment may need its own cover.
  6. Can you try a day pass or a short trial first, and can you leave without a long notice period?

If you run a small team, the US Federal Trade Commission's small business cybersecurity pages are a practical starting point for the device and account rules your team should follow anywhere.

Is it worth paying for a safer space?

Often, yes, if your work involves client data. A desk that costs a little more but has controlled access, private rooms and lockers can save you from far more expensive problems. If you only do light, non-sensitive work, a simpler space with good habits may be enough. Decide based on what you handle, not on how stylish the lounge looks.

Frequently asked questions

What should I check on a first visit to a coworking space?
Look at how people get in (key card, code or open door), whether visitors sign in, whether there is a lockable drawer or locker, where calls can be taken privately, and where the exits are. Ask who manages the Wi-Fi.
Is shared coworking Wi-Fi safe for client work?
It carries more risk than a network only you control. Ask whether the space offers a private or per-member network, keep your devices updated, use a VPN or your phone's hotspot for sensitive tasks, and turn on multi-factor sign-in for your accounts.
How do I protect my laptop in a shared space?
Lock the screen whenever you stand up, keep the laptop with you or in a locker, and use a cable lock if the space allows one. Never leave it unattended even for a short coffee break.
Can I have confidential calls in a coworking space?
Only if there are phone booths or bookable rooms. Open desks are not private, so ask how many call spaces exist and how they are booked before you commit.
Should I trial a space before signing a contract?
Yes. A day pass or short trial lets you see the space at its busiest and its quietest, and you can test the Wi-Fi and the noise level yourself.

Sources and further reading

  1. how to create and manage strong passwords cisa.gov
  2. US Federal Trade Commission's small business cybersecurity pages ftc.gov